Quality
QUALITY AND ENVIRONMENTAL MANAGEMENT POLICY
The RIEDL GROUP has adopted the Quality and environmental management policy, which conforms with the purpose and the context of the organization and its strategic goals. It is an integral and indivisible part of the commercial policy and company's vision, and it is based on the systematic quality development, constant improvement on all levels of operation, and continuous care for the customer satisfaction and environment friendly approach.
Top quality of the products and services is the strategic goal of the entire group. The products have to meet all the customer's demands, and also have to be in conformity with all technical requirements. Top quality is the foundation for all long-term business relations, and is also essential for the good reputation of the RIEDL GROUP.
Constant improvement of the quality management, environment policy, working conditions, and the technical equipment is the foundation for promoting the work quality, as also to achieve the satisfaction of all concerned parties: customers, suppliers, employees and the company.
Our business relations with suppliers and buyers are based on mutual respect, trust, honesty and an open communication. We, as a Group, are always trying to increase the satisfaction of all concerned parties.
Efficient and rational operation, and the quality assurance with optimal costs are the basics for the successful quality management, as also to assure the necessary resources for the operation of the environment management policy.
In the RIEDL GROUP we constantly care for the education of all employees of the company, which is the foundation for achieving the quality and a correct environment concernment. The Code of conduct is one of the basic documents that the RIEDL GROUP acknowledges, and it is also the composite part of the quality policy.
With regarding of all the given standards, we only use the best and environment friendly materials and equipment when producing the goods and offering our services.
The set quality and environmental management system is updated, documented, accessible and understandable to all employees and general public.